Help & FAQ

zkorigoapi.com support and onboarding guide

Getting Started

1. Choose Your Plan

Select from Starter ($99), Professional ($299), or Enterprise ($999) based on your compliance needs and API usage requirements.

2. Get API Key

After subscription, receive your API key via email to authenticate requests to https://api.zkorigoapi.com

3. Test Integration

Use our /v1/chain/eth/validate endpoint to test compliance validation for Ethereum addresses.

4. Go Live

Integrate our stateless compliance checks into your production workflow.

Compliance Modules Explained

AML (Anti-Money Laundering)

Screens addresses against sanctions lists, identifies high-risk transactions, and provides risk scoring for financial compliance.

ISO20022 (Financial Messaging)

Validates transaction formats against ISO20022 standards for cross-border payments and financial messaging compliance.

RWA (Real World Assets)

Verifies tokenized asset compliance, ownership validation, and regulatory requirements for real-world asset backing.

ZK (Zero Knowledge)

Validates zero-knowledge proofs for privacy-preserving compliance without revealing sensitive transaction details.

KYC (Know Your Customer)

Performs identity verification checks, validates customer due diligence requirements, and maintains compliance records.

CBP (Cross Border Payments)

Ensures international payment compliance, validates correspondent banking requirements, and checks regulatory restrictions.

Frequently Asked Questions

Q: Do you store any customer data?

No. Our platform is completely stateless with zero data retention. All compliance validation occurs in real-time without persistent storage.

Q: What blockchains do you support?

Currently we support Ethereum mainnet with plans to expand to other EVM-compatible chains and Bitcoin.

Q: How accurate are the compliance results?

Our validation uses multiple data sources and machine learning models. However, results are provided "as is" and users are responsible for final compliance decisions.

Q: Can I upgrade or downgrade my plan?

Yes, plan changes take effect at the next billing cycle. Contact support@zkorigoapi.com for assistance.

Q: What happens if I exceed rate limits?

Requests will return a 429 error. Consider upgrading your plan or implementing request throttling in your application.

Q: Do you offer custom compliance modules?

Enterprise customers can request custom compliance modules. Contact sales@zkorigoapi.com to discuss requirements.

Integration Examples

Basic AML Check

curl -X POST https://api.zkorigoapi.com/v1/chain/eth/validate -H "Authorization: Bearer API_KEY" -d '{"address":"0x...", "modules":["AML"]}'

Multi-Module Validation

curl -X POST https://api.zkorigoapi.com/v1/chain/eth/validate -H "Authorization: Bearer API_KEY" -d '{"address":"0x...", "modules":["AML","KYC","CBP"]}'

Contact Support

Technical Support

API integration help, troubleshooting, and technical questions

support@zkorigoapi.com

Enterprise Sales

Custom solutions, volume pricing, and enterprise features

sales@zkorigoapi.com

Response time: Technical support within 24 hours, Enterprise sales within 4 hours